MS Teams Connector not able to retrieve any messages after syncing

Hey everyone,

I’m currently setting up the MS Teams Connector in Search AI, where I am facing an issue where even after the status shows connected there is no content/message that can be retrieved after syncing. The steps which have done are:

  • Set up the connector with OAuth 2.0 using the Authorization Code grant type.
  • Added all the required details like client ID, client secret, and tenant ID.
  • made sure all the required Microsoft Graph API permissions are granted and admin consented (under delegated access in azure) including:
  • Group.Read.All
  • Team.ReadBasic.All
  • ChannelMessage.Read.All
  • offline_access
  • Channel.ReadBasic.All
  • ChannelMember.Read.All
  • TeamMember.Read.All
  • User.Read.All

and then hit connect after which it does show the status as connected but whenever I try to sync up there are no messages that can be retrieved from teams which shouldn’t be the case as I do have messages that can be retrieved. Can anyone help me with this?