Modify the layout of quick replies

Hi,
How to extend/ modify quick reply class to change the layout of quick replies. For example instead of displaying horizontal scrollbar, can it be displayed as vertical list.

Please suggest
Thanks

Hi Poonam,

There is no provision to modify the pre-defined templates. Instead, you can create a custom template.
Please refer the following post for steps to create a custom template:

Let us know if you need any further clarification.

Regards,
Yoga Ramya

Hi Ramya,
Thank you so much for your help!

One more query I have regarding changing the chatbot window appearances in terms of adding color, images etc…
I want to give the background to chatbot window so please let me know how it can be done?

Sincerely,
Poonam

Hi @poonam,

In the webSDK >> SDKApp >> UI folder, we have chatwindow.js and chatwindow.css.
You can make the required modifications to the chat window in terms of styling and functionality with those files.

Let us know if you need any further clarification.

Regards,
Yoga Ramya