Modify the layout of quick replies

General
2

Hi Poonam,

There is no provision to modify the pre-defined templates. Instead, you can create a custom template.
Please refer the following post for steps to create a custom template:

https://test-discourse.kore.ai/t/is-there-a-way-to-show-list-of-items-and-allow-multiple-selection-from-the-list/714/16

Let us know if you need any further clarification.

Regards,
Yoga Ramya