Metrics in Custom dashboard for specific parameters

There are 2 clarifications that I had.

  1. I have created 2 quick replies :+1: and :-1:
  • For this i have created 2 FAQ’s in knowledge graph, so whenever a user click on one of them, a response is triggered from the Knowledge graph.
  • Here I want to have these click recorded and want to know if there any way of having a custom dashboard created only to record these clicks on
  1. I want to create a custom dashboard on the count of users that have had a conversation with the Bot on a daily basis(bot type is anonymous), and also want to know if we can the count or recurring users along with the total count.
  • First could you let me know on how to create a dashboard and the metrics to be configured to get the count of users on a daily basis.
  • How can we also know the new users that chat with the bot and recurring users and show them in a custom dashboard.