List of Item (look up) giving undefined for .title and .value

XO Platform Builder Bugs
1

Hi Team,

We are facing issue in retrieving the title and value of List of Item (look up) entities. Till Friday, we were able to fetch the .title and .value but over weekend, new upgrade of Kore platform happened and we are observing our old Bot is not working properly. We are getting .title and .value as undefined.

For this, you can check your Healthcare bot where list of symptoms is present in look up entity. Where you can not get .title and .value. Please help here.

2

@praful_dhone
Is this still an issue?

3

image

Yes Swagata. It is still an issue. You can see it in Screenshot. Previously we were able to get the value, title.

4

@praful_dhone

With similar bot,
Lookup type entity node
image
message node after entity node
image

I tested in 8.1.10 vs 9.0.2 but I see same result.

9.0.2:
image
image

8.1.10
image
image

5

@swagata.sengupta how to access the title of the selected item in this case?
The entity stores value by default in “context.entities.Entityname” . But I also need to use the title.
I tried “context.entities.Entityname.title” but it didnt worked for me.

Please guide.

6

@k.yadav
There is no direct way for accessing the title of the entity.
If you are considering dynamic LoV through context variables (ref: How to Create a Entity with List Item values from JSON) there may be a way to access the title simply by parsing JSON (assuming the value is unique).