The changes were not enforced after changing the language language example, for changing the language to French, the messages are coming from English, and if the language is changed to English, the messages are coming from French
Hello Sagithiyan,
Could you please confirm if you are using Botkit from the below url or are you using a custom Botkit ?
Also please share the relevant screenshot from the debug window.
Thank you,
Srujan Madderla
Kore.ai Community Team