Kore bot scroll issue

Good afternoon kore team, I am experiencing the following error:

When deploying the Kore bot to a web page, unexpected behavior occurs when scrolling. Specifically, when the user scrolls down the page, the bot automatically opens at the top of the page, instead of staying in the position where the user activates it.

bot at the top of the page:


bot enabled at the top of the page:
bot enabled when page scrolls down:

I appreciate your support with this error.