Kore.ai XO Platform 11 is Here!

Hello All,

We’re thrilled to announce the launch of the all-new Kore.ai XO Platform 11, packed with innovative features designed to elevate your customer experience game.

Join the Live Webinar: Be Among the First to Witness the Future!

Mark your calendars for April 16th at 11:00 AM EDT.
Our Chief Evangelist, @cobus.greyling , will be hosting a live webinar showcasing the power of XO Platform 11 and its features.

Register Here

** Here’s a glimpse of what awaits you in XO 11:**

  • Unified Experience:
    Effortlessly navigate across all Kore.ai products, including Contact Center AI, Search AI, and Agent AI, using an easy-to-use app switcher.

    Create conversation flows more easily with the enhanced Dialog Builder.

  • Generative AI:
    Select your choice of Large Language Models (LLMs) using multi-model orchestration with more human-like generative AI, including the Kore.ai fine-tuned model, XO GPT.

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  • XO GPT:

Enable more human-like conversations through paraphrasing, summarization, and understanding true user intents.

Leverage a lighter, faster, and less expensive model fine-tuned for customer experience conversational use cases.

  • Advanced Retrieval Augmented Generation (RAG):
    Provide relevant content discovery using your company assets.
    Enable custom extraction strategies, enhanced data management, and tailored chunking options.
    Create prompts and business rules specific to your use case.

  • Outbound Campaigns:
    Automate proactive voice outreach to your customers using an agentless dialer for messages, collections, and reminders.

  • Agent Assistance:
    Provide your human agents with real-time coaching through guided instructions and playbooks.

Don’t miss this opportunity to experience the future of conversational AI!
Register for the webinar today and discover how Kore.ai XO Platform 11 can transform your customer interactions.

Thank you for your continued trust in Kore.ai