Kore.ai Testsuite error "Test case can not be created as there are two or more consecutive user messages in the conversation"

XO Platform
1

Hello,

While creating testsuite using Record option, Validate Test suite gives below error.

“Test case can not be created as there are two or more consecutive user messages in the conversation”

Flow where I am trying to create test suite is with “Create Incident” pre-defined flow for ServiceNow.

Any pointers will be helpful.