I creates application in search assist.
I Creates application in smart assist.
When I tried to Agent transfer Option its working successfully.
I need to integrate smart assist with search assist.
I follow your documentation and follow those steps. (Image 01, Image 02)
But Not show the search result in agent transfer menu. (Image 03)
How can I show search assist details in smart assist agent transfer tab?
Hi @botdemo2024 , Search assist that you have configured in smart assist, is what provides search ability to the agent(Smartassist console). So it should be available in Agent assist widget.