Important Alert: Update Trusted Certificates for Seamless User Experience
This announcement informs all Kore.ai SaaS customers (all regions) about the upcoming renewal of the mutual SSL certificate used for secure communication between Kore.ai SaaS and your backend systems via service node implementation.
What’s Changing?
The current Kore.ai certificate used for mutual SSL communication will be replaced with a new one on June 15th, 2024 .
What You Need to Do:
To ensure uninterrupted service and a seamless user experience for your customers, please update your respective backend systems to trust the new Kore.ai certificate on or before June 14th, 2024 .
How to Update Trusted Certificates:
The new Kore.ai certificate details are provided below for your reference.
You’ll need to import and trust these certificates on your backend systems.
Certificates:
Leaf Certificate
-----BEGIN CERTIFICATE-----
MIIG4zCCBcugAwIBAgIQAp42GRdoQ0rIUeEKzfhm+TANBgkqhkiG9w0BAQsFADBZ
MQswCQYDVQQGEwJVUzEVMBMGA1UEChMMRGlnaUNlcnQgSW5jMTMwMQYDVQQDEypE
aWdpQ2VydCBHbG9iYWwgRzIgVExTIFJTQSBTSEEyNTYgMjAyMCBDQTEwHhcNMjQw
NTI3MDAwMDAwWhcNMjUwNjI0MjM1OTU5WjBjMQswCQYDVQQGEwJVUzEQMA4GA1UE
CBMHRmxvcmlkYTEQMA4GA1UEBxMHT3JsYW5kbzEVMBMGA1UEChMMS09SRS5BSSwg
SW5jMRkwFwYDVQQDExBwbGF0Zm9ybS5rb3JlLmFpMIIBIjANBgkqhkiG9w0BAQEF
AAOCAQ8AMIIBCgKCAQEA3xUuJO8GydxVX5CrI2jI5z6hXGrzTAuXkRDS/ONvvKQV
XcfIoggfDsKq0Va0Qz3oNl3L+yxtZe7byHKhJQmrnlEVMTPKEg3P7V1Hz4bKVf4W
EtfYk1T2WXBBc6uGgULC2KPiQZ78qxsTCeq2y+f6P6fP6JtJ36dGblKSXdWlTY/v
ueLCEwa14eh8Lno7gTYqWwL7nad1aUBk2T+DAQuqz0yVQZxRgcvcZGLkQQZmNGLM
ZSfGiIdzkxsxJFztFkH7FzauhbG1yW6cjPvCHbI+O/V+t/Z9LaJD10TNa+0ISP5h
2c6M8PntACzGu0MNj4Z/8WTBt7SacOpsyBAPySEZ2QIDAQABo4IDmzCCA5cwHwYD
VR0jBBgwFoAUdIWAwGbH3zfez70pN6oDHb7tzRcwHQYDVR0OBBYEFPw4h5Wye49/
iDJgvYtDj5bu6PFHMCkGA1UdEQQiMCCCEHBsYXRmb3JtLmtvcmUuYWmCDGJvdHMu
a29yZS5haTA+BgNVHSAENzA1MDMGBmeBDAECAjApMCcGCCsGAQUFBwIBFhtodHRw
Oi8vd3d3LmRpZ2ljZXJ0LmNvbS9DUFMwDgYDVR0PAQH/BAQDAgWgMB0GA1UdJQQW
MBQGCCsGAQUFBwMBBggrBgEFBQcDAjCBnwYDVR0fBIGXMIGUMEigRqBEhkJodHRw
Oi8vY3JsMy5kaWdpY2VydC5jb20vRGlnaUNlcnRHbG9iYWxHMlRMU1JTQVNIQTI1
NjIwMjBDQTEtMS5jcmwwSKBGoESGQmh0dHA6Ly9jcmw0LmRpZ2ljZXJ0LmNvbS9E
aWdpQ2VydEdsb2JhbEcyVExTUlNBU0hBMjU2MjAyMENBMS0xLmNybDCBhwYIKwYB
BQUHAQEEezB5MCQGCCsGAQUFBzABhhhodHRwOi8vb2NzcC5kaWdpY2VydC5jb20w
UQYIKwYBBQUHMAKGRWh0dHA6Ly9jYWNlcnRzLmRpZ2ljZXJ0LmNvbS9EaWdpQ2Vy
dEdsb2JhbEcyVExTUlNBU0hBMjU2MjAyMENBMS0xLmNydDAMBgNVHRMBAf8EAjAA
MIIBfwYKKwYBBAHWeQIEAgSCAW8EggFrAWkAdgBOdaMnXJoQwzhbbNTfP1LrHfDg
jhuNacCx+mSxYpo53wAAAY+6qxnvAAAEAwBHMEUCIQD+DQYtmc5tFuw471QCGpvB
pur4GZeQV7jehSqrmfu/PQIgFyxcvE2jwyXsdGIwlFiQraUVxe463OQH8VubFYy+
tgUAdwB9WR4S4XgqexxhZ3xe/fjQh1wUoE6VnrkDL9kOjC55uAAAAY+6qxm5AAAE
AwBIMEYCIQDGLV0m64GEaklGS4lRWmHv7/qKiVpgdpSKvLG2Bc/j1QIhAM93L3ef
KE7RBRPkdYasaFsoiFkyTKunvCvCO18kJa2kAHYA5tIxY0B3jMEQQQbXcbnOwdJA
9paEhvu6hzId/R43jlAAAAGPuqsZzAAABAMARzBFAiEA+7zucP53LPEwPeUx2RSE
65dG08crC9dDtD78Oy+3rq4CIGzbcZw42tdVO6p3eJaSHIMHn3XBYDriPBEGKXyA
A5i0MA0GCSqGSIb3DQEBCwUAA4IBAQC6V2Jy8xbO2JRI8Ewc6vU788Ut1FCRKAzc
V4FbVs24vt7UNu41QwdsD+0v/hCAcpCBQ2AGtH0lDzz8QVz69Y5ISWoIAJnJ3QyE
BfnqMGderJuRpsfJvnXowHdX9vrLzZsV0mYT/Ej+H33ukRwlPb8Pu824qczo/Xz1
7OS0oaHpDwNkJ/XRcI+OQ6IY472bYIuoIJ8pZAu/xOJ0iM2q/YgN/XOMavFiiUO2
PTHHDx/SuofhakBLCT9LGTxlqFZ5yyd0Xk/7CY0AJXYbZJimai1Hf9jdJvs88Q7M
czwe8+jEYDHhwRMOSjOkOPoi5SZSNHwo8de0UfADdiX14yeZ3CK1
-----END CERTIFICATE-----
Intermediate Certificate:
-----BEGIN CERTIFICATE-----
MIIEyDCCA7CgAwIBAgIQDPW9BitWAvR6uFAsI8zwZjANBgkqhkiG9w0BAQsFADBh
MQswCQYDVQQGEwJVUzEVMBMGA1UEChMMRGlnaUNlcnQgSW5jMRkwFwYDVQQLExB3
d3cuZGlnaWNlcnQuY29tMSAwHgYDVQQDExdEaWdpQ2VydCBHbG9iYWwgUm9vdCBH
MjAeFw0yMTAzMzAwMDAwMDBaFw0zMTAzMjkyMzU5NTlaMFkxCzAJBgNVBAYTAlVT
MRUwEwYDVQQKEwxEaWdpQ2VydCBJbmMxMzAxBgNVBAMTKkRpZ2lDZXJ0IEdsb2Jh
bCBHMiBUTFMgUlNBIFNIQTI1NiAyMDIwIENBMTCCASIwDQYJKoZIhvcNAQEBBQAD
ggEPADCCAQoCggEBAMz3EGJPprtjb+2QUlbFbSd7ehJWivH0+dbn4Y+9lavyYEEV
cNsSAPonCrVXOFt9slGTcZUOakGUWzUb+nv6u8W+JDD+Vu/E832X4xT1FE3LpxDy
FuqrIvAxIhFhaZAmunjZlx/jfWardUSVc8is/+9dCopZQ+GssjoP80j812s3wWPc
3kbW20X+fSP9kOhRBx5Ro1/tSUZUfyyIxfQTnJcVPAPooTncaQwywa8WV0yUR0J8
osicfebUTVSvQpmowQTCd5zWSOTOEeAqgJnwQ3DPP3Zr0UxJqyRewg2C/Uaoq2yT
zGJSQnWS+Jr6Xl6ysGHlHx+5fwmY6D36g39HaaECAwEAAaOCAYIwggF+MBIGA1Ud
EwEB/wQIMAYBAf8CAQAwHQYDVR0OBBYEFHSFgMBmx9833s+9KTeqAx2+7c0XMB8G
A1UdIwQYMBaAFE4iVCAYlebjbuYP+vq5Eu0GF485MA4GA1UdDwEB/wQEAwIBhjAd
BgNVHSUEFjAUBggrBgEFBQcDAQYIKwYBBQUHAwIwdgYIKwYBBQUHAQEEajBoMCQG
CCsGAQUFBzABhhhodHRwOi8vb2NzcC5kaWdpY2VydC5jb20wQAYIKwYBBQUHMAKG
NGh0dHA6Ly9jYWNlcnRzLmRpZ2ljZXJ0LmNvbS9EaWdpQ2VydEdsb2JhbFJvb3RH
Mi5jcnQwQgYDVR0fBDswOTA3oDWgM4YxaHR0cDovL2NybDMuZGlnaWNlcnQuY29t
L0RpZ2lDZXJ0R2xvYmFsUm9vdEcyLmNybDA9BgNVHSAENjA0MAsGCWCGSAGG/WwC
ATAHBgVngQwBATAIBgZngQwBAgEwCAYGZ4EMAQICMAgGBmeBDAECAzANBgkqhkiG
9w0BAQsFAAOCAQEAkPFwyyiXaZd8dP3A+iZ7U6utzWX9upwGnIrXWkOH7U1MVl+t
wcW1BSAuWdH/SvWgKtiwla3JLko716f2b4gp/DA/JIS7w7d7kwcsr4drdjPtAFVS
slme5LnQ89/nD/7d+MS5EHKBCQRfz5eeLjJ1js+aWNJXMX43AYGyZm0pGrFmCW3R
bpD0ufovARTFXFZkAdl9h6g4U5+LXUZtXMYnhIHUfoyMo5tS58aI7Dd8KvvwVVo4
chDYABPPTHPbqjc1qCmBaZx2vN4Ye5DUys/vZwP9BFohFrH/6j/f3IL16/RZkiMN
JCqVJUzKoZHm1Lesh3Sz8W2jmdv51b2EQJ8HmA==
-----END CERTIFICATE-----
Root Certificate:
-----BEGIN CERTIFICATE-----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Fdtom/DzMNU+MeKNhJ7jitralj41E6Vf8PlwUHBHQRFXGU7Aj64GxJUTFy8bJZ91
8rGOmaFvE7FBcf6IKshPECBV1/MUReXgRPTqh5Uykw7+U0b6LJ3/iyK5S9kJRaTe
pLiaWN0bfVKfjllDiIGknibVb63dDcY3fe0Dkhvld1927jyNxF1WW6LZZm6zNTfl
MrY=
-----END CERTIFICATE-----
Thank you for your continued trust in Kore.ai