Important Alert: Update Trusted Certificates for Seamless User Experience
We would like to inform you that the Kore.ai frontend certificate has been renewed and is scheduled to be updated during a maintenance window on May 10th and 11th, 2025.
This update is part of our commitment to maintaining the highest levels of security and service continuity.
What You Need to Do:
To ensure uninterrupted service and a seamless user experience for your customers, please update your respective backend systems to trust the new Kore.ai certificate on or before May 9th, 2025 .
How to Update Trusted Certificates:
The new Kore.ai certificate details are provided below for your reference.
You’ll need to import and trust these certificates on your backend systems.
Certificates:
Leaf Certificate:
-----BEGIN CERTIFICATE-----
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HoZIf+Grhs7eAmpoMBFITYW4
-----END CERTIFICATE-----
Intermediate Certificate:
-----BEGIN CERTIFICATE-----
MIIEyDCCA7CgAwIBAgIQDPW9BitWAvR6uFAsI8zwZjANBgkqhkiG9w0BAQsFADBh
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JCqVJUzKoZHm1Lesh3Sz8W2jmdv51b2EQJ8HmA==
-----END CERTIFICATE-----
Root Certificate:
-----BEGIN CERTIFICATE-----
MIIDjjCCAnagAwIBAgIQAzrx5qcRqaC7KGSxHQn65TANBgkqhkiG9w0BAQsFADBh
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MrY=
-----END CERTIFICATE-----
Thank you for your continued trust in Kore.ai