How can i use global level variable in Knowledge Base, I just want to know if we can provide a global level array where i can place all the bot responses and i can use each at a time in knowledge base. for example: User: What can you do ?
Bot: Here are some of the things i can do/ There you go these are the things i can do/ Okay let me show you what i can do
So i just want to create a global level variable and place all the responses under them and use those reponses in each at a time in all the intents.
I only want to know if that can be done only in the Knowledge base not in the Dialog Tasks
@mohith.goud
If you ask a bot, “What can you do ?” by default it invokes standard response. You can edit the relevant standard response.
But please note, editing standard response is irrevokable change in the bot. Read carefully - https://developer.kore.ai/docs/bots/bot-intelligence/default-dialog/#Add_Edit_Responses
If your goal is to understand global variables, please see https://developer.kore.ai/docs/bots/bot-builder-tool/dialog-task/using-session-and-context-variables-in-tasks/
You can create any variable under desired scope and create/ reference an array under it.
You can define the BoT responses for the FAQs in corresponding content variables. During the knowledge graph creation you can set the response for these FAQs simply using {{content.<variable_name>}}. The same can be used in a javaScript without using double ‘{’.