Issue with Voximal Integration with Bot in Kore.ai

I’m facing issues with integrating Voximal with my bot. I have followed the IVR integration steps from this document: https://developer.kore.ai/docs/bots/advanced-topics/ivr-integration/ivr-integration/.

The Voximal instance is initially able to connect to the bot and transfer me to the right dialog task but after that it’s not able to recognize or pick up anything I say. Could you please help me with this.

Hi @nmuddaloor,

Please let us know if the bot is able to match to the right intent in the utterance testing.
Also, kindly check if there is any botKit SDK setup for the bot.

Regards,
Yoga Ramya