Is it possible for us to use the feature of user file upload?

While we have observed an option to upload files in the Kore Chat interface
we have not been able to locate any supporting instructional materials that provide guidance on how to manage or process these files.

please guide me on this also share any available documentation in this regards.

Hi @romitrcv ,

Kindly follow the below articles and let us know if they help with your use case:

Regards,
Kore.ai Community Team