While we have observed an option to upload files in the Kore Chat interface
we have not been able to locate any supporting instructional materials that provide guidance on how to manage or process these files.
please guide me on this also share any available documentation in this regards.
Kindly follow the below articles and let us know if they help with your use case:
This Article offers comprehensive information about the supported file formats and the maximum size of the file uploaded in SearchAssist.
Types of File Formats Supported
SearchAssist can handle a wide range of file formats for uploading and data extraction, such as PDF, DOCX, PPT, XLSX, JPEG, PNG, and TXT.
It’s important to note that scanned PDFs and PDFs with password encryption are currently not Supported by SearchAssist.
Uploading a File
To include content from files, navigate to the Sou…
Is there a way to attach files and use it in service api as file to upload it to other sites
Below is an example to demonstrate the ability to take attachments from the user using entity type “Attachment (Image / File)” and accessing the download URL for the attachment from bot kit.
We have created the dialog “Upload picture” in which fileUpload is an entity node of type “Attachment”.
A webhook node Hook0001 has been added to the fileUpload entity to send the dialog context to the bot kit.
Bot Kit has been configured at the bot and enabled the event -“onHookNode”
Hi Team ,
As we upload an attachment , as per our understanding it gets uploaded/stored to Kore cloud.
I have 2 questions here -
Can we upload/store the attachments to DB or any other service.
If it gets uploaded to Kore cloud , how can we download it for later reference.
Kore.ai Community Team