Is Ireland (EU-WEST-1) a failover region name for Kore,ai with respect to disaster recovery?

General
1

Is Ireland (EU-WEST-1) a failover region name for Kore with respect to disaster recovery??

2

Hi @upratik060 ,

Thank you for reaching you to Kore.ai Community.
We are checking on your query with the concerned team.

Once we have an update, we will revert back to you with the details.

Thank you,
Srujan Madderla
Kore.ai Community Team

3

please check with your devops team and confirm on above statement as early by today or let me know which is backup region of kore.ai for eu side related to failover backup

4

Yes, as informed in my previous comments, we are checking internally on this.
Please allow us sometime to check and get back to you.

Appreciate your understanding.

Thank you,
Srujan Madderla
Kore.ai Community Team

5

Hi @upratik060 ,

Team has confirmed that currently, the failover will be within the respective region across availability zones.
At this moment, we do not have our SaaS hosted on Ireland AWS region.

Hope this clarifies, your query.

Thank you,
Srujan Madderla
Kore.ai Community Team