Intents category

General
1

Hello Kore Team,

My questions is “Is there some words which can not respond as per expectations even after being trained.”

I am facing problem with the following keywords:

  1. Start over
  2. Exit

Please suggest.

2

Hi @renisweta1094,

The words “Start over” and “Exit” are used internally at the platform level.
These Utterances from the user have a pre-defined responses set by the platform.
Hence, using these keywords as utterances for a task results in improper response from the bot.

Let us know if you need any further clarification on the above.

We will post the list of such keywords soon.

Regards,
Yoga Ramya

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