We have a ChatBot named X on a web application which does many automations for us.
Now, another team has implemented another automation workflow named Y on Kore.ai.
Our Business requirement is to include the new automation built on Y as a part of the chatbot X.
Is this Feasible on Kore.ai? If so then how?
@rohan.sen
If I understand your requirement correctly you just need to talk to a Kore bot from a non Kore bot or vice versa. If that is true, you can talk to a Kore bot from any platform using the webhook channel.
Please explore this more on the documentation.
We have a V2 api coming up for webhook channel and the documentation will be published very soon. V1 can be used too alongside.