I am currently exploring the integration capabilities of Kore.ai with WhatsApp, and I came across the gupshup link mentioning options such as Buttons, Carousels, and Lists for message outputs.
Could someone please share insights on whether, when integrating Kore.ai with WhatsApp, we can achieve similar message output formats like Buttons, Carousels, and Lists? I would greatly appreciate any information or guidance on this matter.
We faced challenges using Infobip, where the output messages in WhatsApp did not support Carousel or List options. If we integrate with WhatsApp Business API (WABA) through Gupshup from our Kore.ai Chatbot, will we be able to send messages with buttons, cards, and carousels as output messages in WhatsApp?"
Feel free to provide any additional details or specifications if needed!