I am currently exploring the integration capabilities of Kore.ai with WhatsApp, and I came across the gupshup link mentioning options such as Buttons, Carousels, and Lists for message outputs.
Could someone please share insights on whether, when integrating Kore.ai with WhatsApp, we can achieve similar message output formats like Buttons, Carousels, and Lists? I would greatly appreciate any information or guidance on this matter.
Thank you for your assistance and expertise.
Hello Hari,
Thank you for reaching out to Kore.ai Community.
Please refer to the below documentation for more information on Integrating WhatsApp with Kore.ai
Also, please refer to the below page for more information on currently supported messaging templates.
Hope this helps.
Thank you,
Srujan Madderla
Kore.ai Community Team
We faced challenges using Infobip, where the output messages in WhatsApp did not support Carousel or List options. If we integrate with WhatsApp Business API (WABA) through Gupshup from our Kore.ai Chatbot, will we be able to send messages with buttons, cards, and carousels as output messages in WhatsApp?"
Feel free to provide any additional details or specifications if needed!