Informational Post: How to Raise a Idea/ Feature/ Enhancement Request with

This section aims to provide you with insights into the Ideation program.

If you have any Feature Ideas or Innovative Concepts for products, we welcome your collaboration. Feel free to share your thoughts, and let’s create something remarkable together! :rocket::star2:

Guiding you on how to participate in idea creation and voting, as well as illustrating how your ideas contribute to the improvement of our products.

Submitting a New Feature / Enhancement / Idea.

For Users who have already registered at

  • Navigate to
  • Login with your registered email ID.
  • Click on “Help” and New Panel Appears on the right side.
  • Select “Submit a Request” and you will be redirected to the Portal.

Are you a New User ?

Click on Virtual Assistants and the Form appears on your screen.
Please fill in all the details and Click on CREATE POST.


Make Sure Your Idea Isn’t Already in the Product

  • Your idea might already be incorporated into our products.
  • Please utilize the search bar on the Portal, Community page to explore our documentation and articles beforehand to confirm that your idea is not already present.

Voting on Ideas

  • Users are granted a single vote per idea, and once cast, votes cannot be altered.
  • Please take note that you need to be logged into the Portal in order to participate in voting, commenting on, and creating ideas
  • We highly encourage you to provide comments on ideas, as this helps our product team gain a precise understanding of your vision for the feature.

Pro tip:

  • Ensure that your description is as detailed as possible.
  • Include the product name, the version you are using, and any use cases that can help our product team fully grasp your request.
  • You can also include as many screenshots as needed within the description.
  • You are allowed to attach a single file to your idea.


  • Once ideas are posted, they cannot be edited.
  • If you need to make any adjustments or provide further details, use the comments section below the idea to elaborate.

The Process of Determining New Features is committed to your success as a developer of Bots ( VA’s). The Platform Team is dedicated to consistently delivering the most recent innovations and improvements to our products.

Here’s what you can anticipate from us:

  • We will promptly assess well-received ideas once they have achieved the required number of votes.
  • We will keep you informed about the progress of ideas as they advance through our development stages.
  • We will notify you when your idea has been incorporated into the product.

What We Have Delivered!

Ensure that you are tracking our Release & Upgrade, Announcements to stay informed about New Releases and Hotfixes.