The problem involves not receiving responses when sending messages from my mobile WhatsApp, despite successfully receiving messages when using Gupshup with template messages. I’ve completed the integration on both Gupshup and Kore AI platforms, and I’m seeking assistance in resolving this response-related problem.
Hello Hari,
We are trying to replicate this at our end and will keep you posted with updates.
in the meantime, could you please share the relevant screenshots of the configurations made at your sample ?
Thank you,
Srujan Madderla
Kore.ai Community Team