I would like to use the mention feature of my Teams channel

If you read from the parent document, you can use a function called mentions. You can use this information on the Teams developer portal by using it and testing it.

However, when I put the content into the Kore.ai platform and output it from the Teams channel, it does not work.

Is there anyone who has tried it?

Additionally, if there is such a function in Markdown other than Adaptive Card, does anyone know how to use it?

@minces92
May I request you to share the code you are using to form the JSON to send it to MS Teams?
Assuming something is rendering and you are just not seeing the @mention how do you see the template render on the MS Teams?

I hope other users who have used MS Teams are able to pitch in. If you are able to help with how you are actually using the template maybe we can take a look and suggest.

Hello swagata.sengupta

If there is no reply, we will try to delete the content. This is because the customer’s email is exposed.

Also, please confirm whether it is okay to proceed with the ticket.

Also, I heard that the image is not included in the mark down in the FAQ, so I will ask about this as well.

thank you

Hi @minces92 ,

Sure, please delete the content and raise a ticket.

Thank you,
Srujan Madderla
Kore.ai Community Team