hello community
I am curious about whether the value of Contant Variable in XO PlatForm can be used depending on the situation or randomly.
I have developed a content variable to be included in each response to classify FAQs. The customer asked if this value could be changed randomly because it was too fixed. If there is a solution, I’d like to know.
The solution to this is that KG has no choice but to randomize from advanced to js code?
I want to help you with this question but don’t understand the desired result. Can you please provide examples of your FAQs and the content variable usage? You can create a script in the Advanced tab to manipulate your variables, so that may be the best approach but I cant be sure without some examples.
Hello John.nicholson,
I’m currently putting different types of responses for each FAQ into the content variable for each FAQ. For example, it consists of welfare, administration, IT tasks, and Teams-related topics.
For example, if we take Teams as an example: Prompt: How to install Teams Response:
We will guide you on the newly introduced MS365 and Teams.
Here is how to install Teams:
I have put the first sentence “We will guide you on the newly introduced MS365 and Teams” into the content.faqPreMsg_Teams variable.
So, I have also utilized that variable when giving other Teams responses.
However, I received a request asking if it’s possible for the phrase to come out randomly instead of giving the variable value too fixedly.
I need a solution.
Thank you.
You can add message variation by creating alternate messages for the SAME channel. When more than one message exists, the platform will automatically alternate between messages. For Entity and Message nodes, alternate messages might look like this:
In Knowledge Graph, you can also add an alternate response:
Again, they must be created for the same channel. I do not know of a way to alternate Content or Environmental variables, since they are intended to be static. However, you can vary the message text that contains the variable.
I hope this helps
당신이 말한 Rephrase 와 유사한 기능에 대해서는 알고 있습니다.
이 방법으로는 내용의 안내의 일관성이 유지되기 어렵습니다.
나는 FAQ 응답 중 상위 문구만 바꾸고 싶기 때문에 변수에 값이 변경될 수 있는지 문의 한 것 입니다.
Advanced Mode로 모두 JS 코드를 활용해 개발 하는 방법 말곤 없다는 걸로 이해 하면 되나요 ?
Yes, you can vary the response using JS in the advanced tab. Here is an example of a conditional message I created for my bot. It’s not the exact application you need but it shows the basic design elements.
You could create a script that selects from a list of alternate messages and then ‘print’ to display.
먼저, 친절한 답변에 감사드립니다.
내 궁금증으 모두 해결되었습니다. 감사합니다.
