How to take 10 digit input from the user while having pause in it

SmartAssist
1

Hi,
I want to make an IVR bot where it takes 10-digit input from the user while having pause in it and repeat the user spoken values as a digit.
I tried this taking input through entity node and type as a number while IVR properties as follows.

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But still, I am unable to achieve this.
Please guide.

2

Hi @bavleen.a.kaur,

Could you please elaborate more on this use case ?

Thank you,
Srujan Madderla
Kore.ai Community Team

3

Hi,
In this IVR bot, it will ask for 10 digit input from the user and while providing the input user might say with some 1-2 seconds delay so bot should wait for till the 10 digits is not received from the user and repeat it in the 1,2 not one billion.

In the previous post I shared the ss but i’m not able to achieve this.
Please guide.

4

Hi @bavleen.a.kaur

Please add another call control param as follows -
sttProvider - my_google

also please set the entity type to string and confirm if that works