How to setup and enable SAML Single Sign-ON on Kore.ai using Windows Azure

Capture Application information from Azure Portal

  1. Sign in to the Azure Active Directory Portal using your Microsoft identity platform administrator account.

  2. Navigate to App Registrations and open the Application configured for SSO.

  3. Go to EndPoints and look for Federation metadata document URL ( URL should be pointing to federationmetadata.xml file).

  • Copy that Federation metadata document URL and open it into the new webpage (or Notepad).

Search for the below information in the federationmetadata.xml file and make a note:

  1. entityID
  2. X509Certificate
  3. SingleSignOnService Binding - Location

Screenshot for reference:

Enabling SSO on Kore.ai Admin

Login to Kore Admin Console :

  1. Navigate to Security & Control > Single sign-on
  2. Select a Sign-On protocol as > SAML
  3. Supported Identity provider > Other

Enter the captured data from federationmetadata.xml file and enter in the below format:

  1. Single Sign-On URL → SingleSignOnService Binding - Location (Https://…)
  2. Issuer URL → entityID
  3. Certificate → X509Certificate

Make sure to use an appropriate certificate as per your domain.

Screenshot for reference:

Verifying SSO login on bots platform on an account with SAML sign-on method enabled.
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User succesfully logged in to Kore.ai using SSO: