You can use message templates feature to achieve this requirement.
-In the message node >> click on Manage response >> Add a new javascript response for Channel say “web/mobile”.
- In the top-right corner of the javascript tab, you will observe a drop-down with the list of message templates to choose from.
- You may choose as per your scenario
Kindly refer the below document for further information on the implementation of message templates.
https://developer.kore.ai/docs/bots/advanced-topics/kore-web-sdk/message-templates/