How to integrate Ameyo with kore.ai

XO Platform
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1

Hi Team,

How to integrate Ameyo in kore.ai for call and chat to connect with live agents. In kore.ai Ameyo is not available.

Thanks,
Srini

2

Hi @srinivas.addla,

Welcome to Kore.ai community
We would like to inform you that at present, Ameyo is not available at Kore.ai

To integrate Ameyo in kore.ai you can use webhook.
We recommend you to refer to the below documentation for more information on using Webhook.

Thank you,
Srujan Madderla
Kore.ai Community Team

3

Hi @srujan.madderla

Thanks for the reply, I have created webhook channel with the help above mentioned document. But how to configure it with Ameyo.
There are steps for that. Could please provide us how we can add ameyo into webhook channel.

Thanks,
Srinivas Addla