I did not find any specific topic/documentation related to this so I would like to know what would be the best approach to handle misspellings or digressions.
Please, consider the use case below:
Intent Name: Installation (training has been made. ML and FM recognizes “Installation” as a correct match)
User types: I need intalation
Result: Intent is not recognized
Please, in this case, what would be the best approach to have the intent recognized? Because, it is not possible to predict all possible misspellings that users can do.
To create synonyms is the way to handle this? Any idea, please?
Thank you in advance.
(PS: Please, check your documentation here because looks like there is a mistake in it (written twice “normalized” with “z” and should be “s”) Use the US spelling of words (i .e. “normalize” instead of “normalize”))