How to go back to Form Node based on certain situations

General
1

I want to go back to Form Node in case Username is already taken by some other user, I have cleared all the previous input yet the New form does not load

2

Hi @jitin.nair,

Please refer to the information provided in the below knowledge content document, hope this might be helpful for you.

Thank you,
Srujan Madderla
Kore.ai Community Team

3

Hello Srujan,

Thanks for the Prompt response, My Bot is able to Follow the Form Node upon “Username Already Exist” message but it does not open up the Form Page

Flow is

New Joinee ---- Forms Open — Display Form Input Message ---- Perfroms API Call ---- Upon Username Exist -----It Should go back to Form Page but it passes through it and simply show the Display Form Input Message