How to get details of Dashboards using API

XO Platform APIs and SDKs
1

Hi Team,

We can see their are nice Dashboards on Analytics part of Chat Bot like Usage Metric, Containment Metrics, Drop Offs. etc. Can we have any sort of REST APIs where I can get these details programmatically?

2

Hi @praful_dhone,

Please find the below link the list of API’s for retrieving analytics.

https://developer.kore.ai/docs/bots/api-guide/api-list/#Bot_Analytics_APIs

Regards,
Yoga Ramya

3

Hi Yoga Ramya,

How do I get Drop Off Metric using this API? Is it for built in Dashboard also?

https://{{host}}/api/public/bot/{{BotID}}/dashboard/{{dashboardName}}/widget/{{widgetName}}?startDate={{startDate}}&endDate={{endDate}}&limit=-1

4

@praful_dhone
Please refer to
https://developer.kore.ai/docs/bots/analyzing-your-bot/dashboard/#Containment_Metrics
Hope this solves your purpose.