How to configure universal bot to show multiple suggestions from different linked standard bots

XO Platform
1

Hi team,

I have a universal bot linked with 2 standard bots, one for FAQ and another with dialog task, but I have a problem, when I ask ambiguous questions the options suggested as answers only come from one standard bot (the one with dialog task) but not from the bot with the FAQ , How could I do so that the suggestions come from the two bots?

2

Hello @francisco.rosales :smiley:,

Welcome to Kore Community :clap:

You will need to check the Configurations at Universal bot level. Ensure Intent Rescoring settings is as shown below:

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Let us know if this helps. Thank you for stopping by!!