I have created a sample dialog task where I ask the user to provide the account number and the amount to be credited to a bank account. The first entity is accountNumber, and the second entity is amount in the dialog flow.
My issue is that when the user starts the conversation with a single query like:
“In my account number 45, I want to add 500 rupees”,
the bot should directly capture both the account number and the amount, proceed with the transaction, and display a confirmation message.
However, instead of doing that, the bot responds with **“Please provide your amount.”
**
Is there a way to capture user input at the start of the conversation and directly map it to the entity nodes?
For first 2 scenario I am getting the expected output, but for 3rd scenario, it is not expected output.
this is dialog flow.
Please note that above entity and dialog flow is created for testing purpose, the entities are not validated.