How to avoid user utterance to only trigger dialog task when the entire user utterance matches the task

XO Platform
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How to avoid user utterance to only trigger dialog task when the entire user utterance matches the task.

For eg : We have a dialog task called "organization chart "which has interruption settings enabled . But when the user types in utterances like “organization” it by default triggers the dialog task which is not an expected behavior for us.

How can we set the task to be triggered only when the user utterance entirely matches

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@amitha1604
Kore.ai platform is a conversational platform where underlying NLP engine tries to make sense of user utterances. By default platform will try to match some intent.
You can still try to play with -

  1. Not training your tasks with any ML/ any training and provide “organization chart” as task name only.
  2. Play with NLP settings thresholds and increase the settings to match only 100%.
    But we do not recommend this and we always recommend providing proper and balanced training to various bot tasks for great end user experience.

cc: @yogaramya.mendu

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