Is there an opportunity to implement a scheduled Alert Task with will be sending customized responses to the users for confirmation? Our proffered is Google Chat/Hangouts. I’ve already set up the task alert, but unable to add a few buttons for the user to take an action on. Like, “Yes”, “No”, so that it then triggers some intent to complete the action on the reported item.
Currently, there is no problem sending regular text messages, but I cant get to have few buttons. For example, here is the standard example.
How it can be achieved in Alerts?
You can have channel-specific messages. I can suggest a template (like a quick reply) for Kore channels but for non-Kore channels (say MS Teams), maybe you can use something like a Hero card, etc.
Possible reference: Adaptive Cards for Bot Developers - Adaptive Cards | Microsoft Docs
You may try to look into hangouts documentation and configure a JS message accordingly.