how enabled via bot Web/Mobile Client

I am trying to connect live chat using the bot SDK, but while sending the message to the chatbot, I am receiving an error.

client: ‘boatbuilder’,
body: ‘hello’,
enable: true,
isAlertsEnabled: false,
message: ‘The bot is disabled via Web/Mobile Client. You can still talk to the bot via Web/Mobile Client.’,
activeChannels: ‘Web/Mobile Client.’,

how can we solve this issue, I am using a live chat account for testing.