Kore.AI has “universal bots” that allow you to attach linked bots, but I’m not clear on the limitations of this yet.
We want to be able to make 1 chatbot that does everything for every app at the company, and we want the front-facing part of it to be conversational like ChatGPT. Ideally, if we switched over to Kore.AI, we’d be able to have a conversational LLM at the front of the model, doing general conversations, and then if there was an utterance that the model could answer with a dialogflow from a linked bot, it would go down that path instead.
Does Kore.AI allow us to mimic the behavior of GPT-4 and plugins / Langchain? Or do all dialog flows have to be created and trained through the XO Platform?
Also, is there a practical limit on the number of linked bots and utterances we can do with Kore.AI?
If there are any docs that describe this, please share.