How can any user know the controls in place to restrict and object to the processing of their data given to the AI platform?
@aksshitagupta1
You have the below features to exercise the rights for data protection. Please take a look at these and use them as per your use case.
PII feature - https://developer.kore.ai/docs/bots/bot-settings/pii-data-masking/ (Note this is targeted for personally identifiable information - Not all sensitive information like password are PII. So, they need to follow a very tight pattern/regular expression for the PII engine to identify any input as PII and obfuscate/mask it)
Data retention policy (at an account level) - https://developer.kore.ai/docs/bots/bot-admin/security-control/security-settings/#Data_Retention
Delete customer data API (chat transcripts only - NOT bot etc [a developer is not being considered an end-user here]) - https://developer.kore.ai/docs/bots/api-guide/delete-customer-data-api/