getAnalytics api response

XO Platform APIs and SDKs
1

when I am using the
https://{{host}}/api/public/bot/{{BotID}}/getAnalytics
API with the following status body:
{
“type”: “successintent”,
“filters”: {
“from”: “2024-04-08T17:25:09.698Z”,
“to”: “2024-05-15T17:25:09.698Z”,
“channel”: [
“hangoutchat”
]
}
}
the response for this request I am receiving is past 24hr data, but I want data for the time period which I will mention in above request. I need a solution for this query.

2

Hello Akash,

Thank you for reaching out to Kore.ai Community.

Please try using the below Curl and let us know if you are receiving the expected response.

curl --location 'https://bots.kore.ai/api/public/bot/bot-id/getAnalytics' \
--header 'Content-Type: application/json' \
--header 'auth: <Your JWT Token>' \
--data-raw '{
    "type": "successtask",
    "filters": {
        "from": "2023-12-11",
        "to": "2023-12-27",
        "channel": [
            "rtm",
            "abcd@kore.com"
        ],
    
        "isAmbiguous": false,
        "isDeveloper": false,
        "trained": false,
        "userId": [
            "u-dbe9d3f6-3b86-543f-82ad-f24312af4570"
        ]
    },
    "limit": 50
}'

Note:
Please replace the Bot ID, JWT Token, Type, Channel, email id, user-id as per your requirement and test the use case.

Hope this helps.

Thank you,
Srujan Madderla
Kore.ai Community Team

3

Hello Srujan,
I have changed the request body as per my requirement as below:
{
“type”: “successintent”,
“filters”: {
“from”: “2024-05-05”,
“to”: “2024-05-16”,
“channel”: [
“hangoutchat”
]
},
“limit”: 50
}

I checked the timestamp in response body as it is containing past 24hr data