Get total time spent by the user on the bot

General
1

How can we get the total time spent by each user on a bot , in terms he may have completed a task or abandoned a task/failed task

2

Dear @chatbotkore56 ,

Thank you for reaching out to Kore.ai Community!

Kindly review the “Average Conversation Length” section in the Conversations Dashboard of the bot to see if that helps:

Also, Conversation History Dashboard:

Regards,
Kore.ai Community Team.