Hello, nice to greet you, Community. I have a question: Does Kore.ai have an option or API to extract a portion of the call to then send it to a third-party service? My goal is to extract the first few seconds of the call, and the generated audio would be sent to a middleware responsible for performing voice biometrics comparison. I found a service: Fetch Call Recording (Version 2) – SmartAssist, but it doesn’t work for me since it provides the recording of the entire call, and I am only interested in the first 10 seconds.
Best Regards