Form containing user answerable questions

XO Platform
1

I want to eliminate one by one questions asking and answering by the user

  1. How to generate a form answerable by the user i.e. instead of asking questions one by one i want all those questions to appear in a form.
  2. Template should not be channel specific.
2

Hi @renisweta1094,

You will need to create a custom template for creating the form as per your requirement. This custom template will only be applicable for WebSDK.

For other channels, you will need to write channel specific Javascript code to generate the form.
As mentioned in the following post, the channel capabilities are not defined/controlled by Kore.

Regards,
Yoga Ramya.

3

As you said Javascript are needed for specific channels like jabber and if i want to do it for all channels then ?

As kore.ai documentation does not elaborates about each channels i need to post it

4

Hi @renisweta1094,

Every channel has their respective formatting rules. They also have different template structures supported. Hence, Kore has given the liberty to the developer to define templates through script in the message node response.
There is no unique solution in case of template to fit for all channels.

Let us know if you need any further information.

Regards,
Yoga Ramya.

5