Feeback Script is not working

General
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1

Hi Kore AI Team,

I have tried to utlizes the Feeback Script which is provided in the Kore AI Documentation but it was not working even though the Script Node Execution is Successful.

Please find the below Screenshot for Reference:

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image1900×915 130 KB

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Code Documentation Link (Under CSAT)- https://developer.kore.ai/docs/bots/sdks/message-templates/#Button_Template

Thanks in advance,
Jay

2

Hi @jayavignesh.g1 ,

Thank you for reaching out to Kore.ai Community.

Could you please check if you have followed all the steps mentioned in the below document ?

Thank you,
Srujan Madderla
Kore.ai Community Team

3

Thanks @srujan.madderla … It is working now !!