I’m currently trying to connect to the Zuare Store information repository, but following the documentation doesn’t allow me to establish the connection. I see that the documentation was created for Kore version 10, and I understand that it may have changed over time. Does anyone have a more up-to-date step-by-step guide?
Hi Ismael
Thank you for reaching out to Kore.ai Community.
It looks like you’re running into connection issues with the Azure Store (Zuare Store) because the current docs reference Kore.ai v10 and things might have changed since then. A few suggestions that should help you get unstuck:
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Check Updated Docs:
The Kore.ai documentation is regularly updated with newer integration steps, so ensure you’re following the latest Azure Store / SearchAssist setup guide from the official docs rather than older v10 content.The documentation is available at docs.kore.ai
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Verify Azure Credentials & Endpoint:
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Make sure your Azure Storage account name, container name, and access keys or SAS tokens are correct.
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If the Azure endpoint format has changed (for example, region or API version differences), double-check against Azure’s portal values.
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Kore.ai Config Settings:
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Revisit the repository configuration inside your bot/project and confirm that all required authentication fields (client ID, tenant ID, secrets) match what’s provisioned in Azure.
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If Kore.ai now requires new fields (e.g., API version, deployment ID), update those accordingly.
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Network & Firewall Checks:
- Ensure that your environment can reach the Azure Storage endpoint without firewall or proxy blocking — this is commonly overlooked and can cause connection failures even with correct credentials.
Thank you,
Srujan Madderla
Kore.ai Community Team