Hi All,
I have done fb messenger channel integration in my bot as per mentioned in the documentation. I am receiving bot response in my messenger only if i am using the same fb account which i used for doing integration.
When i am trying to do conversation with bot using some other fb account (using the page i created for integration) then there is no response coming from bot.
Is any configuration missing ? Any solution/lead to this will be helpful.
Thanks,
Dheeraj
Hi @dheeraj.k,
We have verified the behavior at our end.
Once we configure the bot with a Facebook page, only the page owner will have access to the bot.
The bot will be accessible to all the users when the created app(for that page) is published and approved by Facebook.
If you would like to have few users access the bot before publishing to Facebook, then the app and page permissions should be given to the intended users. Please refer to the below
You can add Facebook users under tester roles and give access to the page so that they can access the bot.
Let us know if you need any further clarification on the above.
Regards,
Yoga Ramya
Thanks Yoga. I have submitted fb app for approval. Will test it once approved.