Error verifying the jwt

abhijitna · September 26, 2018, 9:40am

Once we generate the jwt with certificate, we are getting error message as “error verifying the jwt”.

Subrahmanyam · September 28, 2018, 5:23am

@abhijitna This error should usually appear when the client secret mentioned in the index.html file of webSDK is incorrect. Please recheck the client secret for the application you created on bots platform and associated with the webSDK channel at your Bot .Do let us know if you are still facing issues.

abhijitna · September 28, 2018, 9:04am

@Subrahmanyam Thanks for the response Subrahmanyam, actually we are not going by client secret, instead we are using RS256 algorithm where the token generated by signing with private and public key. The public key is configured at the bot end.
Signing is not done with client secret. We are trying to generate jwt with certificate.

Subrahmanyam · September 28, 2018, 10:33am

ok @abhijitna , I have verified this again from my end. Could you please check the format for public key added to the app ?

This should be added as below:

I have used the jwt generated using the public and private keys on jwt.io and the bot responds fine. Please refer to the screenshots for reference:

Snip of the app created on bot builder using RS256 which uses the public key.

Snip showing that jwt generated on jwt.io is being passed to the jwtgrant endpoint

Snip of the bot running on webSDK which uses the app built on RS256 algorithm

abhijitna · September 28, 2018, 11:25am

@Subrahmanyam, It’s working now. Thanks a lot Subrahmanyam.

sameera.tumuluri · October 12, 2021, 10:19pm