Entity Node Refresh

XO Platform
1

I have a entity node where the values are ‘yes’ and ‘no’
and that entity node is connected to bot action based on user utterance

But when the user is saying an utterance like 'yes i need to book an appointment’ it is mapping to yes but I need the entire entity to be passed over to the bot action where I can do scripting with the utterance .How can I achieve this?

2

Hello Hemanth,

Thank you for reaching out to Kore.ai Community.
You can achieve this either using a script node or context variables also.

Please refer to the below documentation on using a script node and also for using context variables.

Hope this helps.

Thank you,
Srujan Madderla
Kore.ai Community Team