I have a entity with an enumerated list containing the following items:
- Inbound
- Outbound
- Received
- Missed
I’d like the system to categorize ‘Inbound’ when a user asks, ‘Who called me yesterday?’ To achieve this, I’ve added synonyms such as ‘call me’ and ‘called me’ for ‘Inbound,’ and ‘I call’ and ‘I called’ for ‘Outbound.’ While this setup works well, there are some cases where it doesn’t perform as expected. For example, if a user says, ‘Show me my all calls,’ the system categorizes it as ‘Outbound’ even though the user intends to see all types of calls. How can I address this issue?