Dynamically checking page info from custom data and searching it in KB


(Mohith Munikuntla) #1

Hi, is it possible to dynamically search KB articles with custom data user context page information ?
For me i have something like this {{context.session.UserContext.customData.pageContext.pageName}}
through this i get the page name, if the page name is projects then i need to search it in the KB and show the response to the user. it would be helpful if you could reply on it.


(Swagat) #2

@mohith.goud we do not respond to in private messages as a policy. Making this a public topic.


(Swagat) made this topic public #3

(Swagat) #4

@mohith.goud

You cannot do a selective search only on the KG. The NLP engine tries to match an utterance against ML (Machine Learning) engine, FM (Fundamental Meaning) , KG, Smalltalk. Then scores them and resolves them.
I suggest

  1. Have your tasks and KGs designed to have as less ambiguity as possible
  2. You use the concept ofcontext output and intent precondition in KG for selectively respond.
    https://developer.kore.ai/docs/bots/nlp/knowledge-graph/#Context