Does Kore.ai Supports Multi language for Knowledge Collection?

Yes, Kore.ai does support multiple languages for Knowledge Collection. In Kore.ai, Knowledge Collection will be specific to the bot language and for each and every language, you need to have a separate Knowledge Graph defined. Currently Kore.ai supports 4 different languages.

  1. English
  2. Spanish
  3. German
  4. French

For more details on enabling additional languages, please refer the following Knowledge Base article.

Once you have enabled the additional Language(s), you can build the Knowledge Graph/Collection in specific to respective language. For more details on building a Knowledge Collection, please refer the below Knowledge Base article.

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