Hi, I don’t want my task to have interruption. I have disabled and set do not allow interruption.
But still when I run my task and when it reaches a digital form node and instead of opening the form, when I try to enter a utterance it prompts me with a standard response saying I found a task do you wish to run it ?
How can I fix this ? Is it not possible to completely disable interruption when a task is running and haven’t completed fully?
Thank you for reaching out to Kore.ai Community
Could you please share the screenshot of the interruption settings made on the bot ?
Kore.ai Community Team
Hi @srujan.madderla , thanks.
Please find the Snapshots below
- There are two tasks one Showform and the other RET
I want the Showform task to continue even if other utterances are made.
Below is the example where I first triggered the showform task and a form shows up. Then when I uttered another Intent the message shows up saying would you like to RUN “RET task”
Below are the interruption settings for each task
For Showform task
For RET Task