Digital form: Number of retries

Hi all! Currently the default number of retries for digital form is 5. How can I change the number of retries for a digital form?

Hello khusnasin.sultana,
Welcome to Kore.ai Community !

  • Open the Entity Node in your dialog flow where the form input is collected.
  • Navigate to the Instance Properties tab of that node.
  • In the User Input section, locate the Allowed Retries option (default set to 5).
  • Update this value to any number between 1 and 5, based on your requirements.

Give these steps a try and let us know if you continue to face the issue.

Thank You,
Ram Sumanth Karnati
Kore.ai Community Team